Les McKeown's Predictable Success Blog
Systems and processes are good in their place, but one place they’re not good is in the gap between making a decision and acting on it – they just get in the way.
The solution? Think ‘Who?‘, not ‘How?‘. Once you’ve made what you know is a high-quality decision, don’t start figuring out how to implement it – instead, allocate and/or delegate it to someone to implement and hold them accountable with regular, consistent checkins.
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