The Value of a CEO Coach: The Ultimate Guide for CEOs Seeking Leadership Excellence

Are you looking to unlock your potential with a specialized CEO coach? This comprehensive guide from one of the world's leading CEO coaches explains how a CEO coach differs from an executive coach, and how to select and work with your CEO coach to boost your leadership skills, and take your organization to new heights.

Welcome, and Congratulations!

Les McKeown sage shoot

Globally renowned CEO coach Les McKeown

First of all, if you're a CEO looking to work with a coach - congratulations!

Not only have you reached the apex of your career, you're one of the 33% of CEOs who recognize the enormous value of an outside perspective

My name is Les McKeown, and I've been coaching CEO's just like you for decades. I wrote this Ultimate Guide to Finding a CEO Coach to provide you with a straightforward overview of why CEO coaching is such a valuable investment, how it works, and the key considerations you should take into account in identifying the right coach for you.

I hope you find it helpful, and I welcome any feedback you have. 

The Value of a CEO Coach:
The Ultimate Guide for CEOs Seeking Leadership Excellence

1. The Unique Role of a CEO

As a CEO, you occupy a unique and challenging position within your organization. You're at the helm, steering the ship, making critical decisions that can have far-reaching impacts. You must balance strategic vision with operational realities, manage a diverse team of leaders, and navigate a highly complex and ever-changing operating environment. As you know only too well, it's a role that requires a unique blend of skills and abilities.

It's also a role - the role, in fact, in any organization - that most benefits from having access to a trusted outside perspective. Why? Three main reasons:

It can be lonely at the top...

Unlike other senior leadership roles, as a CEO, you're the person at the top - the final decision maker. And it can be lonely - while there's much that you can (and do) share with your senior team, there's also the enormous burden of working through many, many issues that for various reasons you can't share with your team - at least not right away.

And sure, you've got a supportive family, great friends, and maybe even a formal or informal 'board of advisors' you can turn to when  

...While also being very (very) visible

Furthermore, as a CEO, you're constantly in the public eye - both internally and externally. Every decision you make is scrutinized, sometimes second-guessed, and just because you're the CEO, your every action and word (no matter how inadvertent or inconsequential it may seem to you) carries enormous weight.  

And this applies not only to the direct communications you have with your leadership team, but like kids playing 'Telephone', all of your words and actions are magnified - sometimes accurately, often not - as their implications ripple down through your entire organization. 

...and all-consuming

Visibility and isolation are a challenge enough on their own,  of course, but the kicker is this: you've got to make big decisions, communicate them, and get them implemented - all in the midst of an already complicated, ever-changing environment. Nothing - absolutely nothing - stands still in a CEO's world, and navigating change isn't optional - it's a basic hygiene factor.  

Highly successful CEO's need unbelievably wide peripheral vision (to see what's happening right now), the ability to see round corners (to anticipate what's coming next) and eyes in the back of their head (to learn from what just happened). 

All of which makes having a trusted partner as your CEO coach such an invaluable relationship. Having someone you can regularly turn to as a sounding board, someone who can offer guidance, assurance, a healthy challenge factor, and sometimes even outright advice (less often than you'd think, as we'll see shortly) won't make all the challenges above magically disappear, but it does make dealing with them an awful lot easier.

Read on to discover more about the benefits of having a CEO Coach, how to identify the right coach for you, and how to make sure you get the absolute best out of your CEO coaching relationship.

SIDEBAR: What do we mean by a 'CEO'?

While the term CEO is in itself self-explanatory - 'Chief Executive Officer' - it is just one term for a role that might more generally be called the 'MSE' - 'Most Senior Executive'. 

The Most Senior Executive is just that - the most senior executive in their organization. The title used is most often 'CEO', but it does vary. In the UK and elsewhere the MSE might be called the 'Managing Director'; in a church- or faith-based organization, the MSE might be called the Senior (or Lead) Pastor; in an NGO, maybe it's 'Madame Chairman'; in a professional practice, it might be 'Senior Partner', and so on.

Whatever your actual title, if you're the MSE in your organization, then this guide is for you. For simplicity's sake, I'll continue to use the term 'CEO' throughout, but don't let that throw you - the principles apply to any MSE, whatever they're called.

2. The Unique Challenges a CEO Faces

We've already taken a '30,000' level' look at your role as a CEO - and digging deeper, it's clear that the exceptional nature of the CEO role brings with it unique challenges.

Specifically, as a CEO, you're often faced with challenges that require more than just technical skills or business acumen. Harvard Professor Ron Heifetz (one of the few academics whose work I whole-heartedly recommend for CEOs) differentiates between two types of problems leaders encounter: technical challenges and adaptive challenges. Understanding the difference between these two is crucial for effective leadership, especially at the CEO level:

Understanding Technical Challenges

Technical challenges are problems that have clear solutions, often solved by subject-matter knowledge or procedures that already exist in the organization. These could be challenges such as improving your product or service's quality, managing cash flow, or streamlining operations. Leaders at all levels face and manage these types of challenges regularly.

It's likely that your senior leadership team navigate technical challenges just like this for a very high percentage of their time, and (rightly) your expectation is that they either have (or develop) the skills, knowledge and understanding to do so.

Grappling with Adaptive Challenges

Adaptive challenges, on the other hand, are complex, systemic, multi-disciplinary issues that rarely have the sort of clear-cut solutions that technical challenges do. Often, overcoming an adaptive challenge will involve a shift in the organizational culture, strategy, or business model, in turn requiring changes - often fundamental changes - in people's priorities, beliefs, habits, and loyalties.

As a CEO, you're constantly grappling with adaptive challenges. Whether it's navigating your organization through a disruptive market change, driving a significant shift in company culture, or dealing with a crisis that threatens your company's reputation, it's you who must lead the way through and ensure the challenge is overcome.

Not only that - as CEO. typically you're also the person who is constantly scanning the horizon. on the lookout for whatever the next significant adaptive challenge might be.

Everything we've seen so far - specifically, the unique nature of your role as CEO role, together with the distinctive nature of the challenges you face every day - has an equally specific impact on the type of person with whom you can build a trusted relationship as your CEO coach. 

Let's take a look at the key distinctions between a 'CEO Coach' and an 'Executive Coach' , and how to take those distinctions into account in your CEO coach search:  

3. The Key Differences between a CEO Coach and an Executive Coach

In a nutshell, an executive coach typically focuses on the development of high-potential individuals or teams in leadership more generally within an organization, while a CEO coach is by definition very specifically focused on helping you navigate the unique needs and challenges in your role as a CEO that we've discussed above.

While an executive coach will typically work with senior leaders on improving specific leadership skills such as communications, team management, or strategic planning (and some executive coaches may also bring subject matter expertise in a specific functional area, such as sales and marketing, finance, operations etc.),  a CEO coach is focussed exclusively on developing and deepening your performance as a CEO.

This means spending most of the time helping you navigate adaptive challenges, rather than the more topic-specific technical challenges that an executive coach often specializes in.

That being said, your CEO coach should also be able to help you identify any areas you could work on (such as communication skills, time and productivity management, effective decision-making etc.) to assist you in overcoming adaptive challenges.

As we've already seen, while technical challenges can typically be addressed with existing knowledge and expertise, adaptive challenges require you to learn new ways of thinking, leading, and operating. They demand more than just business expertise; they require emotional intelligence, strategic thinking, and the ability to effect change on a large scale.

A CEO coach skilled in addressing adaptive challenges can help you identify these complex issues, understand their implications, and develop a plan to tackle them. They can guide you through the process of change, providing you with the tools and insights you need to navigate the uncertainties and resistances that inevitably arise.

In essence, a CEO coach isn't there to provide advice or solutions for technical problems, or even to help you grow in general as a leader. It's the job of your CEO coach to help equip you with the skills and perspectives you need to guide your organization through the complex, adaptive challenges that are unique to your role as a CEO.

What does this mean in your search for a CEO coach? Just that you should be aware that not all executive coaches - even the very best executive coaches - are necessarily capable of being an effective CEO coach.

In a later section we'll look in more detail at exactly what you should be looking for in your CEO coach to ensure that they're what you need to help you develop as a CEO. 

SIDEBAR: The Difference between a CEO Coach and a CEO Mentor

The terms 'coach' and mentor' are often used interchangeably. In the context of this Guide, the distinction between the two is best seen in world of sports:

Imagine a professional tennis player or golfer, one who has already achieved great things, but who knows that she can, with the right help, achieve even more - maybe even rank in the top 5 globally.

To get there, she will want to have the best possible coach - someone who is working with her consistently, and in a structured way, on everything she needs in order to be truly world class.

And, because she's already a top performer, in keeping with the section above on the difference between an executive coach and a CEO coach, she's doesn't need a coach who will be drilling her on swing basics every day - she needs someone who, yes, can help her remedy anything about her swing that has gone awry, but who primarily is focussed on moving from 'great' to 'incredible' - someone who can coach her on mindset, in-game strategy, shot risk analysis - all the adaptive challenges she must overcome to rise to the very top.

Now, as well as her coach, our soon-to-be megastar will also, if she is wise, seek out one or two older, more experienced players who have 'been there, done that' and who are open to mentoring her. People she can spend time with in a much less structured manner. Someone to call in order to say, talk through a recent painful defeat, or try to understand more deeply what it's really like to be in a tie-break in the final set at Wimbledon, or tips on blanking out the pressure from a rowdy, aggressive crowd. 

Any CEO truly committed to being their best will do the same. Find your CEO coach, yes - someone who's there to help you in a structured way, to work on very specific things with agreed outcomes, but also, find yourself a mentor or two - someone who has walked in your shoes who you can call or meet with from time to time and talk as near-peers.

Pro tip: A good CEO coach will not only welcome you finding and working with a mentor, and encourage you to do so, they may also be able to introduce you to some mentor 'candidates' if no-one springs readily to mind.

4. The Benefits of Having a CEO Coach

CEO coaching offers a host of benefits that can help you become a more effective leader. Here are a few key ones:

  • Provide fresh perspectives on your challenges and opportunities.
  • Help you understand your strengths and weaknesses and how they impact your leadership style and effectiveness.
  • Develop your strategic thinking and decision-making skills.
  • Enhance your communication and relationship-building abilities.
  • Provide accountability, helping you stay focused and on track towards your goals.
  • Offer emotional support and stress management techniques, crucial in the often high-pressure CEO role.
  • Equip you with tools and strategies to build and lead high-performing teams.

They focus on areas like managing board relationships, dealing with public scrutiny, strategic visioning, and handling the loneliness that can come with the role.

A CEO coach isn't just a sounding board or a provider of advice. They're a strategic partner, someone who can help you see your blind spots, challenge your thinking, and hold you accountable. They are experienced in dealing with the complexities and nuances of running an organization, and they bring a wealth of knowledge and insight to the table.

5. Why (and When) You Should Consider Working with a CEO Coach

As a CEO, your journey is filled with pivotal moments that can make or break your tenure. These inflection points often come with unique challenges that require nuanced solutions. Here are six key transitions where a CEO coach can be invaluable:

1. Newly Appointed as a CEO
Why a CEO Coach Helps: The transition from an executive role to the CEO seat is a seismic shift. A CEO coach can provide you with the tools to manage this change effectively, helping you to set the tone for your leadership and align your team with your vision.

2. Major Change in Business Model
Why a CEO Coach Helps: Pivoting your business model is a high-stakes maneuver. A coach can guide you through the complexities of this change, ensuring that you make data-driven decisions while keeping your team engaged.

3. Preparing for a Takeover or Merger
Why a CEO Coach Helps: Mergers and takeovers are fraught with potential pitfalls. A CEO coach can offer you strategic advice on managing the process, from due diligence to integration, and help you avoid costly mistakes.

4. Scaling the Business
Why a CEO Coach Helps: As your company grows, so do the challenges. A coach can help you navigate the complexities of scaling, from operational issues to team dynamics, ensuring that growth doesn't compromise your company's culture or effectiveness.

5. Navigating a Crisis
Why a CEO Coach Helps: Whether it's a PR disaster or a sudden market downturn, crises are inevitable. A CEO coach can provide you with the resilience and strategic thinking needed to lead your organization through turbulent times.

6. Succession Planning
Why a CEO Coach Helps: Planning for your eventual exit is a long-term strategy that many CEOs neglect. A coach can guide you through this delicate process, ensuring a smooth transition that safeguards the company's future.

7. Realigning Company Culture
Why a CEO Coach Helps: Culture is the backbone of any organization, and sometimes it needs a reset. A CEO coach can help you identify the cultural shifts needed and implement changes that will resonate throughout the organization.

6. What to Look for in Your CEO Coach

Finding the right CEO coach is a personal journey, and the best coach for you might not be the best coach for another CEO. However, there are a few key qualities you should look for:

  1. Experience: Look for a coach who has experience working with CEOs and understands the unique challenges of the role. They should have a solid understanding of business strategy, organizational dynamics, and leadership development.
  2. Personal connection: Coaching is a deeply personal process, and it's essential to find a coach you trust and feel comfortable with. You should feel heard, understood, and respected by your coach.
  3. A challenging approach: A good CEO coach will not just tell you what you want to hear. They should challenge you, push you out of your comfort zone, and encourage you to grow and develop.
  4. Confidentiality: Your coach should maintain strict confidentiality, creating a safe space for you to discuss any issue, no matter how sensitive.
  5. Customized approach: Your coach should tailor their approach to your specific needs, goals, and circumstances. There's no one-size-fits-all approach to CEO coaching.

7. How to Get the Best from Your CEO Coach Relationship

Maximizing the benefits of a CEO-coach relationship isn't just about hiring the right coach; it's also about how you engage with them. Here are some practical tips to ensure you get the most out of this invaluable partnership:

1. Be Clear About Your Goals

Why It's Important: A coaching relationship thrives on specificity. Knowing what you aim to achieve helps your coach tailor their approach to your unique needs, ensuring that each session is a step toward your objectives.

2. Drive the Agenda

Why It's Important: This is your journey, and you're in the driver's seat. By setting the agenda, you ensure that the coaching sessions focus on what matters most to you, making the time spent more productive and aligned with your goals.

3. Be Open and Non-Defensive

Why It's Important: A coach can only help you if you're willing to be helped. Being open to feedback and avoiding defensiveness allows for a more honest and productive dialogue, which is crucial for your growth.

4. Commit to the Process

Why It's Important: Change doesn't happen overnight. Committing to the coaching process means doing the work between sessions, whether it's a reading assignment or a strategic shift in your operations. Consistent effort amplifies the impact of your coaching relationship.

5. Communicate, Communicate, Communicate

Why It's Important: Effective communication is the bedrock of any successful relationship. Regular check-ins and open dialogue ensure that you and your coach are on the same page, making adjustments as needed to keep the coaching process on track.

6. Be Accountable

Why It's Important: A coach can provide guidance and tools, but you're the one who has to use them. Holding yourself accountable for implementing changes and achieving your goals ensures that you're actively participating in your own growth.

7. Evaluate and Realign

Why It's Important: Periodic evaluations help you and your coach assess the effectiveness of your partnership. These check-ins allow you to realign your goals and strategies, ensuring that you're always moving in the right direction.

8. Conclusion

In conclusion, the role of a CEO is unique and complex, demanding a distinct set of skills and abilities. Navigating this role can be challenging, but with a CEO coach, you have a powerful ally. A good CEO coach offers a blend of mentorship, strategic advice, and psychological support that's tailored to your specific needs and challenges.

Whether you're a new CEO facing the role's challenges for the first time or an experienced CEO looking to improve your performance and effectiveness, a CEO coach can be a game-changing resource. The right coach won't just help you survive in your role - they'll help you thrive, achieving both your personal and professional goals.

CEO Coaching FAQs -
Top 10 Questions

1. Does my organization need to be a certain size to benefit from a CEO coach?

Your organization's size is less important in this context than the stage your organization is in its development, and the nature of your role. 

If your organization is still in its early stages of development and your role is more of that of a Founder (or Founder / Owner), then you should consider specifically Founder-oriented coaching. So long as your organization has matured to the stage where you have a true CEO role, and a senior leadership team (of whatever size) supporting you, then you will benefit from CEO coaching.

2. I'm the CEO (or equivalent) in a Not-for-Profit / Cause- or Faith-based organization / NGO - is coaching still right for me?

Absolutely! Just be sure that the coach you choose to work with has experience in your particular part of the NFP universe, whether it's cause- or faith-based organizations, churches, charities, foundations or NGOs.  

While the goals and challenges of leading a NFP differ from those in the for-profit world, the dynamics and principles of high-quality MSE coaching are the same

Les McKeown sage shoot

Click to see how Les addresses this question in his coaching

3. How long does a typical coaching engagement last?

Due to the nature of the relationship and the issues involved, CEO coaching engagements are usually for a fixed term (at least initially). They usually last for at least 3 months, and more frequently for six or 12 months.

After an initial fixed-term engagement, some CEO coaches provide ongoing month-to-month support.

Les McKeown sage shoot

Click to see how Les addresses this question in his coaching

4. How often will I meet with my coach, and what support / access can I expect between sessions?

Meeting frequency can be tailored to your schedule and needs, but regular, scheduled bi-weekly or monthly sessions of between 45 and 120 minutes are common. Many CEO coaches offer asynchronous support between coaching sessions using email, messaging or other tools such as a Slack channel. 

For many CEOs the biggest challenge in achieving a successful outcome from their coaching relationship is simply the discipline of 'showing up' on a regular and consistent basis - CEO schedules come under a lot of pressure, and often it's all too easy to cancel or reschedule a coaching session. For that reason we highly recommend  working with a coach who has a structured coaching cadence and who will act as your flexible but firm accountability partner.

Les McKeown sage shoot

Click to see how Les addresses this question in his coaching

5. Do we need to meet in-person?

The vast majority of CEO coaching has shifted to virtual platforms (Zoom, Microsoft Teams etc.) but if it's possible, an in-person meeting, especially at the outset of the coaching engagement, can be very helpful in enriching mutual trust and understanding between the CEO and their coach.

Les McKeown sage shoot

Click to see how Les addresses this question in his coaching

6. Is what we discuss during our coaching confidential?

Confidentiality is a cornerstone of any successful coaching relationship, ensuring a safe space for open dialogue and personal growth, and confidentiality is therefore almost always an explicit commitment on the part of the coach to the CEO. 

That being said, a coaching relationship can founder as a result of unclear or confused expectations regarding confidentiality, and it is strongly recommended that you clarify from the outset specifically what your coach's confidentiality commitment is to you, and that you are happy with the extent of that commitment.

Les McKeown sage shoot

Click to see how Les addresses this question in his coaching

7. Will my CEO coach work with my executive team as well?

Most CEO Coaches also provide executive leadership coaching that can be extended to your wider leadership team if appropriate and desired. 

In addition to one-on-one coaching, many CEO coaches also offer team sessions or workshops to ensure commonality of vocabulary, and to align the entire leadership team in it's approach to shared challenges. 

Les McKeown sage shoot

Click to see how Les addresses this question in his coaching

8. How do we set the initial coaching goals?

Setting the initial coaching goals should be a collaborative process with your coach that is typically approached in one of two ways, depending on your situation:

1. Many CEOs come into the coaching relationship bringing with them a clear idea of what they want to work on (e.g. communication skills, strategic planning, leadership team dynamics etc., etc.. In that case your coach should use your existing objectives as a starting point and build a tailored coaching program around them. 

2. Other CEOs often seek out coaching based on a more general desire to be a better CEO and leader in general, in which case your coach should be able to help you identify specific areas to work on, either by way of a structured assessment process, and/or a more Socratic approach.

Les McKeown sage shoot

Click to see how Les addresses this question in his coaching

9. How do I gauge the success of the coaching relationship?

Given the nature of the CEO role, gauging the success of a CEO coaching relationship necessarily involves  assessing both quantitative and qualitative progress. 

Your CEO coach should be equally comfortable working with and measuring the success of both quantitative and qualitative challenges, helping you where appropriate to establish specific, measurable goals at the outset (e.g. KPIs to measure a successful leadership transition), while also having the experience and knowledge necessary to help you realistically gauge progress on more qualitative challenges, such as improved team dynamics, greater clarity in decision-making, or improved work-life balance. 

Your coach should act as your accountability partner by ensuring periodic check-ins and evaluations are built into the coaching process to assess progress and make any necessary adjustments, ensuring that you're continually moving toward your objectives.

Les McKeown sage shoot

Click to see how Les addresses this question in his coaching

10. How much does a CEO coaching engagement cost?

The cost of any coaching engagement can vary widely depending on several factors such as the coach's experience, the scope of the engagement, and the duration of the coaching relationship. 

The cost of a CEO-specific coaching engagement tends to be at a premium compared to general leadership coaching, reflecting the specialized nature and high stakes of the work involved. Hourly rates for CEO coaches often start at $500 and can go up to $2,000 or more for highly experienced or specialized coaches. Monthly retainer packages are commonly in the range of $5,000 to $20,000, and can include a set number of sessions, email support, and additional resources. 

Long-term or specialized engagements, such as those involving team workshops, coaching other members of the executive team or navigating significant business transitions, can easily exceed $100,000. It's crucial to discuss and clarify pricing structures during your initial pre-engagement discussions to ensure alignment with your budget and needs.

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Click to see how Les addresses this question in his coaching

What Other CEOs Say

Check out what other CEOs have said about working with globally renowned CEO coach Les McKeown and his Predictable Success growth model:

  • The Disruptors

  • The Wonder Women

  • The Change-Makers

  • The Industry Giants

I've been privileged in my career as a coach to work with many exceptional CEOs whose legacy will leave an indelible stamp on their company, on their industry, and in the lives of those around them. Here are just a few...

"When I get off a call with Les, I am determined to implement what we've talked about."

Dave Van Belle
President, Van Belle Nursery Inc

I have used Les McKeown as my coach for several years now. It has been a pleasure to coach with Les. I know he has my best interest at heart, which makes it easier to handle suggestions that I need to make to improve myself and my leadership.

Specifically, Les helped me learn how to grow our company in a sustainable way, through a period of growth and organizational transition, giving me encouragement and confidence to "take the next step" even when it's uncomfortable. Sometimes we all need a push!

Les was able to quickly get to the heart of an issue, and then offer timely, sage advice, admonishment and encouragement to go fix these issues. Les also recalls my specific situation and so his advice is context-aware.

I appreciate that all of Les' advice is underlined by his having my best interest at heart. He wants to see me succeed, and that requires candor, which Les delivers well. When I get off a call with Les, I am determined to implement what we've talked about.

Be prepared to grow as a person and as a leader! Growth only comes from being outside one's comfort zone, but Les will walk you through your issues and help you get to where you want to go. Go for it!

I love the fact that Les has "been there done that" for so many businesses. Chances are he has already seen a given situation, and has excellent advice for me. Les always drills quickly into the heart of a matter, and helps me see my blind spots. Thanks Les for being a great coach!!

" can talk to Les for 5 minutes and it can save you 5 years."

David Hieatt
Founder, The Do Lectures, Hiut Denim

I wish I'd had Les McKeown as a mentor earlier, especially in the crazy days of growth

To say Les knows his stuff is a huge understatement. He is a leading expert in his field. This runs in his blood. There is some serious gold here.

You can talk to Les for 5 minutes and it can save you 5 years. He will get you to think strategically about your growth by teaching you the questions to ask.

"I didn’t always hear what I wanted, but I always heard what I needed to hear."

Thomas H. Douglas
CEO, JMark Business Solutions, Inc

Working with Les has been one of the best decisions that I’ve made in the last several years.

As a part of our coaching sessions, Les helped me to see where we had gaps in the business and work through the process to close them. In our sessions we dealt with organizational issues, people issues, process issues and my own development as a leader. I didn’t always hear what I wanted, but I always heard what I needed to hear.

Les's coaching gave me the tools I needed to have the courageous conversations that we needed to have, and enabled me to do so in a positive and impactful way. The wealth of experience & knowledge that Les brings to the table provides a path forward in a practical and useful manner, rather than just the high-level theories that we so often read about. In almost every conversation, Les was able to shed light on a challenge, help me to see things through a new lens, and he would often provide a tool or action plan that I could put into immediate action.

If your business is having challenges as you grow, I would highly recommend investing in your future by working with Les. Your investment will pay significant dividends.

About Coaching With Les McKeown

Les McKeown in front of computer

Les McKeown, Founder and CEO, Predictable Success

Les McKeown is one of the world’s foremost leadership coaches.

His work has been endorsed by Marshall Goldsmith (Harvard Business Review’s ‘most influential leadership thinker in the world’), Alan Mulally (CEO, Ford Motor Company) and David Allen (author, ‘Getting Things Done’ and the world’s pre-eminent productivity coach) amongst many others.

Les’s coaching is based on unparalleled real-world experience. As a serial entrepreneur he started over 40 businesses personally, and through his decade-long work with a global incubation company helped thousands more do so.

Les has worked with executives in organizations of all sizes and types, from privately-held family businesses to Fortune 100 companies. His clients include Chevron, American Express, T-Mobile, Harvard University, The US Army, the National Security Agency, Kaiser Permanente,  The Motley Fool and many hundreds of other organizations of all sectors and sizes - Les is equally happy working with executives in both for-profit and not-for-profit environments.

Les is also the author of four books:

Books to grow and scale

His book, "Predictable SuccessGetting Your Organization On the Growth Track - and Keeping It There", often called the 'growth leader's bible' is a Wall Street Journal and USA Today bestseller.

His three subsequent books, "The Synergist: How to Lead Your Team to Predictable Success", "Do Lead: Share your vision. Inspire others. Achieve the impossible" and "Do Scale: A Roadmap to Building a Remarkable Company" go deeper into developing a growth leadership mindset. 

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