Organizations lose their edge in the most mundane, simple way. Systems and processes are vital in every organization in order to promote, reward and protect creativity, risk-taking, vision and zeal, like this:
When the organization gets larger and more complex, those very same systems and processes are used to choke the very same creativity, risk-taking, vision and zeal that gave the organization its early growth:
So that process you’re considering – is it in order to promote, reward and protect something positive; or to uncover and punish something negative? In terms of business growth, there’s a big, big difference.