The founder-owner managed business: adding a General Manager or CEO

Every founder-owner at some point recognizes that they either can not, should not (or simply no longer want to) be the person involved in making every management decision.Frequently this coincides with the organization hitting Whitewater, and in that case there’s often some angst involved, as the founder-owner begins to call in question their own management and leadership skills.

The question is: what’s the best next step to stabilize the organization and return it to sustainable growth?

Here’s my answer, based on the patterns I’ve seen over the years (video run time is 12 minutes):

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