Les McKeown's Predictable Success Blog
In Robert Kegan and Lisa Laskow Lahey’s most recent, remarkable book “Immunity to Change: How to Overcome It and Unlock the Potential in Yourself” (which, despite it’s title, is far from a perky self-help book – it’s a phenomenal resource for organizational change), the authors – discussing leadership development – draw a distinction between getting better at what you do, and utterly transforming what you do. They use the metaphor of changing the entire operating system (transformation) instead of just adding more files and software (getting better at what you currently do).
Fritz Henderson was, I’m sure, capable of adding more files and software to GM’s already horrendously bloated organizational hard drive. His entire career equipped him to do just that. Unfortunately, what’s needed at GM is an entirely new operating system – a completely transformed way of doing business. For the sake of the US auto industry and all its dependents, let’s hope GM’s Chairman, Ed Whitacre, gets it.
Sadly, his former tenure (more than 40 years with SBC / AT&T) doesn’t presage much of an appetite for wholesale transformation.
“Immunity to Change: How to Overcome It and Unlock the Potential in Yourself” – on Google Books – on Amazon – on 800CEOread
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