One of the 6 Key Factors of Predictable Success® is accountability – and in my experience it is the most difficult to rejuvenate. This great article from BusinessWeek shows how one company does it.
Nucor has long been an exemplar of the practices described in the article. Lots to learn and adopt. If accountability is an issue for you, study this company, and Ricardo Semler’s company, Semco (both of Semler’s books are on the Predictable Success® Approved Resource list).